You know that customers are the life-blood of your small business, and that making your customers happy is what keeps them coming back to you again and again. Part of this is the great products and good service that you provide to them, but another important part of customer service is keeping in touch and staying on top of your customer’s needs. The best way to do this is with a customer relationship management system, and the best system on the market is Onsite CRM.
Onsite CRM saves your small business time and money by providing you with an incredible integrated application that has everything you need in one place. This is your chance to move beyond simple customer relationship management and step into a package that seamlessly combines customer contact with all the forms you need for your small business.
Onsite CRM enterprise-wide software is the ideal solution for tracking and staying in touch with new and existing customers. You can customize you system and keep track of everything in one place: customer purchases, all costs, marketing efforts and everything else you need to keep you ahead of the competition and boost your bottom line. Onsite CRM also lets you know who bought what when and keeps track of the ideal times for renewed customer contact to keep your customers coming back. You won’t believe how easy it is to manage your business with this great package!
A Powerful CRM System
Onsite CRM has the power you need to handle every aspect of your business. Our customer relationship management system leads the industry with everything you need to track leads, inquiries and clients across every department in your company, and even across multiple office locations if you need to. This means that anybody in your operation can enter data about a client or contact, and as soon as the information has been input everybody has access to it. Your customer’s faith in you increases because you and your employees are obviously on top of everything all the time.
A Seamless System
Onsite CRM allows personnel from all departments, such as scheduling, sales, and customer service, to access the same data without having to jump from one application to another; Onsite CRM brings everything together in a single neat, clean package. Everyone in your small business will love this user-friendly, intuitive system because the whole company can be up and running very quickly, with no need for lengthy training sessions or complicated user manuals.
Total system integration allows you to track a client and get a snapshot of where that client’s account stands. You can learn his current status, whether or not he’s purchased recently, what follow-up has been done, what is still required, and easily identify all accounts that need to be escalated for any reason. No need to jump from one system to the next: a great savings of time and money for your business. A single point of data entry also reduces the number of opportunities for errors to be introduced into your data, since the less you have to handle it the greater the integrity of your data will be.
Drip Email Campaigns
A drip email campaign is essential to the success of many small businesses today. To bring you the best possible results, OnSite CRM has partnered with SMTP, a first-rate company with more than 10 years of success at delivering emails, always making sure each email gets where it needs to go. The company is publicly traded and is the epitome of the standard that all other email delivery services strive for. SMTP reaches more in-boxes than anyone else in the industry and we bring this outstanding track record to you to benefit you and your small business.
As far as your bottom line goes, using Onsite CRM and SMTP means no more wasted money on emails that end up as SPAM. Research has proven that 22% of business emails never actually make it to the client, and this figure includes emails to clients that have requested the information! With SMTP you get the highest rate of deliverability in the industry, so your drip campaigns and customer responses don’t go down the drain. When you work with Onsite CRM your message is delivered, not lost.
Get in Touch to Get Started
Contact Onsite CRM now to make the leap into the world of complete enterprise CRM with fully-integrated verticals for your small business. Prevent the introduction of costly data errors caused by the need to re-enter data into multiple applications and keep your team all on one page. Use Onsite CRM to handle it all, You’ll save you money every day with this easy-to-use, total package that puts you miles ahead of the competition and beefs up your bottom line. Try it now: you’ll wonder how you ever got along without it.
Article Resource - https://www.onsitecrm.com/blog/blog-crm-for-small-business